Systems design & consulting · Canada–China connections · Global perspective

Building better systems for the future.

TGX is a multidisciplinary consulting practice that brings together ideas, people, operations, technology and culture to shape systems that are useful, human and ready for what comes next.

Different projects.One purpose: connect the right people, tools and decisions to make the future work better.

Selected work 01

Ideas become systems
that work.

The subjects change, from afterschool programs to supplier networks and civic information. The thread is designing the system around the idea.

Community education infrastructure

DWUL Community Platform + Afterschool Guide

A public-serving digital ecosystem connecting families, schools and program providers across discovery, requests, registration and delivery, creating a system-level solution for better afterschool access and coordination.

TGX’s role Project development · platform · service design · administration · continuous improvement

Supplier & market network

TGX Supplier Hub

A multilingual directory and inquiry experience supporting connections between manufacturers and prospective buyers.

TGX: concept, information structure, directory experience, inquiry flow and administration.

Visit the hub

Civic information · In development

ElectMyGov

A non-partisan platform in development to make elected-representative and government information easier to find and understand.

TGX: concept, information architecture, data standards, verification workflows and platform development.

See the project

Social impact and social-purpose work

TGX works with nonprofits, charities, social enterprises and other social-purpose organizations to strengthen the systems behind their services, from governance and operations to technology, service delivery and organizational change.

Community services · education · sport · governance · transitions · communications · project development

What we bring 02

Capabilities designed
to connect.

A project may touch one area or all four. TGX connects them in the combination the work calls for.

01

Systems & service design

Seeing the whole picture, finding the friction and shaping a clearer way for people, processes and tools to work together.

  • Systems reviews
  • Service design
  • Workflow design
  • Roadmaps
02

Operations & administration

Building the practical structures that keep an organization moving, from governance and reporting to documentation and transitions.

  • Executive administration
  • Governance
  • Policies
  • Transitions
03

Digital platforms & technology

Making technology useful and human by connecting the platform to the real service, workflow and community around it.

  • Web platforms
  • Automation
  • Cloud tools
  • Technology change
04

Projects & new ventures

Giving an early idea enough shape to become a service, network, platform or initiative that can live beyond the concept stage.

  • Project architecture
  • Marketplace models
  • Partnerships
  • Launch support

How ideas move 03

From complexity
to clarity.

  1. 01

    Listen

    Understand the context, people and real tension, not only the stated task.

  2. 02

    Shape

    Make the idea clearer by connecting roles, workflows, tools and choices.

  3. 03

    Make

    Build something practical enough to use, test and learn from.

  4. 04

    Evolve

    Stay close to reality and strengthen the parts that prove useful.

Consultants & partners 04

Experience across
disciplines.

TGX brings together lived experience across organizations, cultures, technology, communications and community work.

Portrait of Tong Guan, Principal Consultant at TGX

Principal Consultant

Tong Guan

Systems, organizations, education and cross-cultural strategy.
Portrait of Jeanne Chen, Consultant Partner at TGX

Consultant Partner

Jeanne Chen

Brand, communications and markets across Asia and North America.
Portrait of Krishna Gupta, Consultant Partner at TGX

Consultant Partner

Krishna Gupta

AI, web platforms, software and open-source innovation.
Meet the consultants and partners

The Global Xchange 05

Built at the point
of connection.

TGX began with a belief that useful answers are often found between disciplines, sectors, cultures and perspectives, not inside a single box.

“Xchange” is the exchange of knowledge and lived experience, and the crossing point where people, possibilities and practical action meet.

A simple hello 06

Start a conversation.

Tell us what you are exploring, building or trying to untangle. You do not need to turn it into a formal brief first.

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